Privacy Policy

At Furneso.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our virtual restyling services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you engage with our services, we may collect personal information that you provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing address (processed securely through our third-party payment processor).
  • User-Submitted Content: Photos, property details, and any other information you provide for our virtual restyling services.

1.2 Non-Personal Information

We may also collect non-personal information that does not identify you, such as:

  • Browser type, IP address, device information, and operating system.
  • Pages visited, time spent on our website, and referring URLs.

2. How We Use Your Information

Furneso.com uses your personal information for the following purposes:

  • Service Delivery: To provide and maintain our virtual restyling services, including processing your requests and managing your account.
  • Communication: To communicate with you regarding your orders, inquiries, and customer support.
  • Payment Processing: To process payments for our services securely.
  • Marketing and Promotions: To send you promotional materials, newsletters, and special offers, with your consent. You can opt out at any time.
  • Website Improvement: To analyze user behavior and improve our website and services by understanding how visitors interact with our site.
  • Compliance: To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our website or conducting our business (e.g., payment processors, cloud storage, IT services). These third parties will have access only to the information necessary to perform their functions and are obligated to protect your information.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Rights and Choices

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data, including:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us at support@furneso.com.

5. Cookies and Tracking Technologies

Furneso.com uses cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small data file that is placed on your device when you visit our site. We use cookies for various purposes, including:

  • To recognize your device and remember your preferences.
  • To analyze website traffic and improve our services.
  • To serve targeted advertisements based on your interests.

You can manage your cookie preferences through your browser settings. For more information, please refer to our separate Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Furneso.com
Email: support@furneso.com
Website: www.furneso.com